Terms of Service
Introduction
Welcome to Nanyuan Communication Store. These Terms of Service govern your use of our website and the purchase of products from Nanyuan Communication Store, operated by Shaoyang Daxiang District Nanyuan Communication Store (Individual Business), located at No. 1007-1008-2007-2008, Building 1, Qiandao Nanyuan, Chengnan Street, Daxiang District, Shaoyang City, Hunan Province, China. By accessing our site or placing an order, you agree to be bound by these terms. If you do not agree, please do not use our services.
Use of the Store
You must be at least 18 years old or have the consent of a parent or guardian to make a purchase. You agree to provide accurate, current, and complete information when creating an account or placing an order. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
Product Information
We strive to display accurate descriptions, images, and prices for our products, which include network equipment such as routers, power supplies, audio peripherals, and desktop mounts. However, we do not guarantee that colors or details are exact due to monitor variations. All products are subject to availability. We reserve the right to limit quantities or discontinue any product at any time.
Orders and Pricing
All prices are listed in US Dollars (USD) and exclude shipping fees, taxes, and customs duties unless stated otherwise. Prices may change without notice, but changes will not affect orders already accepted. When you place an order, we will send an order confirmation email. We reserve the right to cancel or refuse any order for reasons including but not limited to pricing errors, stock issues, or suspected fraud.
Payment
We accept payments via PayPal and major credit cards (Visa, MasterCard, American Express). Payment is processed at the time of order. Your payment information is handled securely by our payment partners; we do not store full credit card details. By submitting payment, you authorize us to charge the applicable amount. For PayPal transactions, PayPal's terms and privacy policy also apply.
Shipping and Delivery
We ship from our location in China to addresses in the United States. Shipping times and costs are outlined in our Shipping Policy and depend on the selected method. Risk of loss passes to you upon delivery to the carrier. You are responsible for any customs duties, taxes, or import fees. We are not responsible for delays caused by customs or carrier issues.
Returns and Refunds
Our Returns and Refunds Policy is incorporated into these terms. Please review it for details on cancellation, return eligibility, and refund processing. Generally, we offer a 30-day return window for eligible items in original condition. Refunds are processed to your original payment method after inspection.
Customer Responsibilities
You agree not to misuse the website or interfere with its operation. You must not use the site for any unlawful purpose or violate any applicable laws. You are responsible for providing accurate shipping and contact information. We are not liable for losses due to incorrect information provided by you.
Intellectual Property
All content on this website, including text, images, logos, product descriptions, and design, is owned by Nanyuan Communication Store or its suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without prior written consent.
Limitation of Liability
To the fullest extent permitted by law, Nanyuan Communication Store and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of the site or products purchased. Our total liability for any claim related to an order shall not exceed the purchase price of that product.
Changes to These Terms
We may update these Terms of Service from time to time. Changes will be posted on this page with an updated effective date. Your continued use of the site after changes constitutes acceptance of the new terms. We encourage you to check this page periodically.
Contact Us
If you have any questions about these Terms, please contact us:
- Email: services@nanyuanshop.com
- Phone: 17394934482
- Address: No. 1007-1008-2007-2008, Building 1, Qiandao Nanyuan, Chengnan Street, Daxiang District, Shaoyang City, Hunan Province, China
We aim to respond to inquiries within 1-2 business days.